Warranty and Policies
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SAFETY FIRST
Fitting Your Holster
ALWAYS TEST YOUR HOLSTER FOR PROPER FIT WITH AN UNLOADED FIREARM BEFORE PLACING A LOADED FIREARM IN THE HOLSTER
Superstition Concealment holsters are precision formed to tight tolerances and are only compatible with the specific make and model(s) it was manufactured for. It is common for firearm manufacturers to make design changes and for users to make aftermarket modifications to their firearms, even the smallest of which can negatively impact the fit and safety of your holster. We cannot know how every single aftermarket part affects fitment – you should assume any aftermarket parts will not fit unless explicitly stated otherwise. We are not responsible for ill fitment caused by unsupported parts. If you have ANY questions or concerns regarding fit please Contact Us before purchasing.
Retention is user-adjustable via the two screws near the trigger guard (or light, if equipped). Once the desired configuration and retention is achieved it is strongly recommended you apply some of the included thread locker to all the fasteners to prevent them from loosening over time.
It is YOUR RESPONSIBILITY to initially and periodically check the holster and related hardware for proper fit and function. Should your holster become loose, worn, defective, or otherwise ill-fitting DISCONTINUE USE IMMEDIATELY.
Maintaining your holster
To clean your holster, wipe inside and out with a damp towel. Dirty holsters accelerate cosmetic wear on your firearm, but even clean holsters will eventually wear most finishes. This wear is normal for all holsters of any material.
WARRANTY
Superstition Concealment warrants the products it manufactures to be free from defects in material and workmanship for the life of the product, by repair/replacement upon receipt and inspection of the product. Cosmetic defects resulting from use, misuse, or wear and tear, are not covered. Fit problems caused by incompatible aftermarket parts are not our responsibility. User modifications render this warranty null and void. We warranty our work, not yours.
Superstition Concealment makes no other warranties express, implied, or statutory including without limitation any implied warranty of fitness for a particular purpose or merchantability. In no event shall Superstition Concealment be liable for any punitive, exemplary, or consequential damages, anticipated or lost profits, incidental damages, loss of time, or other indirect losses or expenses that arise from any cause relating to the product, regardless of the form of the action, whether in tort (including negligence), contract, strict liability or otherwise, and regardless of whether Superstition Concealment has been advised of the possibility of such consequential damages.
SHIPPING
Superstition Concealment ships exclusively within the 50 United States, via USPS, with tracking information provided to the customer. Once shipped, Superstition Concealment is in no way liable or responsible for lost, damaged, or stolen goods. All such claims should be addressed to USPS.
CHANGES/CANCELLATIONS
We work FAST – it is not uncommon for manufacturing to start within hours or even minutes of receiving your order. This work pace means there is NO GRACE PERIOD. The sooner you contact us, the more likely we are able to accommodate changes and cancellations at no charge. Once manufacturing has begun your holster configuration is final and any changes or cancellations will be subject to a 25% restocking fee to cover our costs incurred. To avoid this please be ABSOLUTELY SURE of what you’re ordering, and contact us if you’re not.
RETURNS
PRIVACY
This website and our e-commerce services are intended solely for residents of the United States. We do not knowingly market to, sell to, or collect personal information from individuals residing outside the United States. If you are accessing this site from outside the U.S., please be aware that your data will be transferred to, stored, and processed in the United States.
We collect personal information necessary to safely fulfill your orders and improve your shopping experience:
- Customer-Provided Data: When you complete a purchase or register an account, we collect your name, shipping address, billing address, email address, and phone number. Payment information (such as credit card numbers) is gathered directly by our secure, third-party payment processors and is not stored on our servers.
- Automated Device Data: When you browse our store, we automatically collect data about your device, including your IP address, browser type, device type, referring URL, and pages viewed.
We use first-party, self-hosted analytics software to understand how visitors interact with our online store (such as product page views and conversion metrics).
- Data Sovereignty: We do not transmit your browsing history or behavioral data to any third-party analytics companies, ad networks, or data brokers.
- Anonymization: Device tracking is aggregated and anonymized. We do not store raw IP addresses or pass identifiable personal information (like your email or name) to our analytics database.
We disclose your personal data to vital service providers (such as our e-commerce platform host, fulfillment warehouses, and shipping carriers) exclusively to fulfill your orders and process payments. Because our analytics are fully internal and we do not use behavioral ad-tracking pixels, we do not engage in the “sale” or “sharing” of personal data for cross-contextual or targeted advertising under U.S. state privacy laws.
In compliance with CalOPPA, we disclose how we handle automated browser signals:
- Do Not Track: This website does not respond to legacy, passive “Do Not Track” (DNT) browser signals due to a lack of uniform industry standards.
Depending on your U.S. state of residence, you may have the following statutory rights regarding your data:
- The right to confirm and access the personal data we hold about you.
- The right to correct inaccuracies in your data.
- The right to request the permanent deletion of your data.
